Home Myfreight Blog

Many transport carriers have been compelled to review their services and procedures due to the continuously evolving supply and demand patterns impacting Australian supply chains. There is upward pressure on driver pay rates, as driver demand is exceeding supply. As a consequence, many transport carriers are increasing rates well ahead of CPI inflation to keep the wheels turning and remain viable in business.

A major contributing factor to the increased transport costs is a record fall in the number of drivers available to perform transport services. This can partially be attributed to COVID-related immigration restrictions, which has restricted a central source of new entrants to the industry. Additionally, Australia is experiencing nationwide driver shortages due to the reduction in overall driver numbers and high demand for freight delivery is causing an increase in job stress. To attract new drivers, and retain current drivers, transport carriers are making increases to driver pay rates.

In addition to this, there has been a resurgence in applications by the Transport Workers Union to revaluate driver wages and working conditions across several transport companies. This has resulted in many transport providers coming to an agreement with their staff and offering wage increases, which are then passed on to customers.

Since implementing these wage increases, transport carriers have mitigated some of the associated costs by reviewing the expenses within their business to find cost savings. Following this, transport carriers have been increasing their prices through out of cycle rates increases to remain profitable. This is done as a means to allow transport providers to maintain and grow their resources and continue to facilitate the best service possible.

Many Australians will also be aware of the increasing cost of fuel which has also driven up the cost of freight delivery. While the Government has passed on a temporary reduction in fuel excise, throughout the same period the Government has removed the eligibility for Fuel Tax Credits, meaning the net benefit for heavy vehicle operators is only 4.3 cents per litre and will not yield a significant decline in the fuel levies.

The volume of out-of-cycle rate increases and increasing fuel levies in the current climate are unprecedented, and reflective of the multitude of obstacles and demands the transport industry is currently facing.

Home Myfreight Blog


Pallets are instrumental in transporting bulk goods, and utilised by businesses globally. However, a number of factors have led to a shortage of pallets available within Australia, and this is consequently placing pressure on supply chains.


Why is there a shortage of pallets?

There has been a variety of factors that have influenced the shortage of pallets. However three leading factors include coronavirus lockdowns, a timber shortage and pallet hoarding.


Timber shortage:

One element contributing to the pallet shortage is the high demand and scarcity of timber supply. Demand for timber has risen during the coronavirus pandemic, due to an increased number of home renovations requiring timber as a building supply. Timber is used to build new pallets and repair existing pallets. So a shortage of timber has resulted in few new pallets being made, and existing pallets not being repaired.


COVID-19:

Within Victoria and New South Wales, parts of the manufacturing sector were closed during the COVID-19 restrictions for 2020 and 2021. This created challenges for new pallets to be made, even before there was a shortage of timber.

In conjunction with this, COVID-19 restrictions have forced businesses to close, so freight destined to a closed business can sometimes be held on pallets until the business reopens, and therefore is unable to be used. Existing pallets were stuck in warehouses, and there was not enough wood to build new pallets.


Hoarding:

Many businesses are fearful that pallet scarcity will prevent them from being able to operate at full capacity. To contest this, reports suggest that some businesses are retaining pallets, or moving them within their own supply chain to maintain supply, rather than returning pallets back to CHEP or Loscam for redistribution.


The number of pallets returning to Loscam depots dropped 50% in September 2021. This poses a safety risk, as CHEP and Loscam are responsible for inspecting and maintaining the quality and integrity of pallets. When pallets aren’t being returned to CHEP and Loscam depots, they cannot be inspected to ensure they are safe to use.



If you require further information or assistance with freight management, please contact the Myfreight team.

Home Myfreight Blog

The team at Myfreight would like to express our gratitude, wishing you warm greetings for Christmas and best wishes for happiness in the new year. We look forward to working together in 2022! 

Our operating hours for the upcoming festive season are:

We will be operating business as usual at all other times.

Home Myfreight Blog

Myfreight is excited to announce we have won this year’s Australian Business Award for Supply Chain Management.


Myfreight is particularly proud of winning this award in support of our other two software-based awards won this year. Supply chain and logistics management have been the origin of our business’ success and how we have built a reputation for solving complex freight challenges for Australian businesses. We are dedicated to delivering efficiencies, cost savings and enhancing business productivity, and appreciate the recognition for our services demonstrated through this award.

Home Myfreight Blog

Myfreight is delighted to announce we have won this years’ Australian Business Awards for Logistics Innovation.

It is an exciting achievement for our business to win this award, recognising the continuous improvement of our software designed to assist businesses to manage their logistics. We continuously invest in research and development to improve our products and stay ahead of the market. We are proud to showcase this through our Australian Business Award.

Home Myfreight Blog

Myfreight is thrilled to announce we have won this year’s Australian Business Award for Cloud Innovation!

Our cloud-based Freight Management Software is designed to deliver a fast, scalable solution providing our customers 100% uptime since launch. We have invested significant resources to ensure we stay ahead of the market and proactively develop and innovate new features for our valued clients. We are thankful to win this award as a reflection of this effort.

Home Myfreight Blog

Freight warranty and insurance can provide businesses peace of mind in the event there is an issue with their goods during transit. Myfreight has partnered with FreightSafe to provide a warranty covering the value of goods if they are lost or damaged in transit.

Myfreight offers this as an opt-in program, so it is available to customers who feel they would benefit from additional protection.

Myfreight offers two types of warranty:

The cost to cover the value of goods depends on different delivery scenarios, for example whether the goods are being delivered to a residential or commercial address, and the consequent risk associated.

KEY TERMS

Excess

The warranty excess is the amount paid by the consumer in the event where a claim is made. It is a contribution you are required to pay towards the claim you make.

Limit

Your warranty limit is the maximum amount of money you can receive for your claim, less the excess.

Premium

Your premium is the amount paid to purchase a warranty. Either a one-off cost for a single consignment or a cost built into the price listed in Myfreight, for every consignment.

What isn’t covered?

The following goods are “excluded goods” meaning they are not covered by FreightSafe’s warranty:


In addition to this, Myfreight will not be liable for any claim where Myfreight in its reasonable opinion considers the packaging of goods to be inadequate for road, rail or air transportation.

For further information, please see Myfreight and FreightSafe’s warranty terms and conditions –  https://myfreight.com.au/freightsafe-warranty-terms-conditions/

How do I get started?

Get started by contacting your Myfreight Account Manager, or emailing myfreight@myfreight.com.au.

Home Myfreight Blog

Myfreight is pleased to announce we have been shortlisted in the 2021 SaaS Awards for Best SaaS Product for Shipping, Inventory or Vehicle Logistics.

Our National Sales and Commerical Manager, Elliot Golten, stated “It is an exciting achievement to make the global SaaS Awards shortlist, which recognises our team’s excellence and innovation in developing SaaS technologies. This program receives international entries, so it is exciting to see Myfreight taking place on the world stage.”

We eagerly await the outcome of the awards, the winners will be announced on 31 August 2021.

Home Myfreight Blog

Myfreight is excited to announce we have been shortlisted for two 2020-2021 Cloud Awards. This year has been unlike any other, posing unique challenges across the freight and logistics industry. This year’s Cloud Awards recognise Myfreight’s efficiency in meeting demands both anticipated and unforeseen. Myfreight has been shortlisted for awards in the following categories:

The Cloud Awards accept entries from across the globe, covering the Americas, Australia, Europe and the Middle East. The Myfreight Team eagerly awaits the winner’s announcement on 28 January 2021.

Read the full shortlist here: https://www.cloud-awards.com/2020-shortlist/

Home Myfreight Blog
From all the team at Myfreight, we send you warm greetings for Christmas and every happiness in the new year.

Please be advised of our closure dates during this period:
– Christmas Day (December 25th) – Closed
– Boxing Day Public Holiday (December 28th) – Closed
– New Year’s Day (January 1st) – Closed

This year has been unlike any other – And we now look forward to the festive season and celebrating a new year!
Home Myfreight Blog

The Myfreight team is thrilled to announce we have won three 2020 Australian Business Awards in the following categories:

This program recognises Australian businesses that implement world-class initiatives. Myfreight has won consecutive Australian Business Awards across a range of categories since 2016.

Our National Sales and Commercial Manager, Elliot Golten commented “winning another three 2020 Australian Business Awards is a testament to Myfreight’s continuous innovation and disruption in freight.”

Home Myfreight Blog
Classic
AIOSEO – Breadcrumbs(selected block)

It is with much excitement that we announce a name change relating to our software product and our software business.

Our software business FM systems will now be known as FM Systems trading as Myfreight IQ.

Our software will also be named “IQ” as the product. Our software has not changed – is will continue to prove innovative within the freight and logistics sphere and win awards!

Our global growth will continue to see our business extend its software across the world and coming to a county near you soon.

Home Myfreight Blog

Exciting news! Myfreight has been shortlisted as a finalist for two SaaS Awards:

The SaaS Awards are an international program focusing on recongising excellence in software. This year Myfreight was among entries from from the USA, Canada, Australasia, EMEA and UK.

Our National Sales and Commercial Manager, Elliot Golten said: “To make the SaaS Awards shortlist again is an honor. It recognises the hard work and commitment of the Myfreight team in using SaaS technologies to continually innovate. We eagerly await for the winner to be announced on August 25th!”

To view the full shortlist, please click here.

Home Myfreight Blog

Since our last update in late March, Myfreight can report the success of our contingency plan to navigate and respond to the coronavirus pandemic. The precautions we applied have enabled us to continue operating on a business as usual basis, mindful but not fearful of the coronavirus pandemic. We continue to monitor daily the recommendations provided by Governments, healthcare and transport authorities throughout Australia.

Some of the preventative measures implemented by Myfreight during this period have included:

Some of the key outcomes delivered during this period to assist our customers in managing the coronavirus pandemic include:

We are dedicated to continuing to support our staff and customers during and post the coronavirus pandemic. We wish you, your colleagues, friends and family well during this time.

Home Myfreight Blog

Myfreight now has a WooCommerce shopping cart integration, that allows our customers to display their Myfreight shipping pricing on their shopping cart or checkout page on their website.

About WooCommerce

WooCommerce is a WordPress plugin that allows businesses to integrate their website with other e-commerce platforms. It is a popular choice for businesses that sell online, as it is free, easy to install, and simple to customise.

Myfreight’s Shopping Cart Integration

Myfreight has an API shopping cart integration to provide pricing and automatically book freight. Upon payment and acceptance, the plugin automatically creates the consignment within Myfreight. Printing labels, despatching and manifest generation is still done within Myfreight.

Some key features of the plugin:

Please contact us via phone (1800 737 600) or email (myfreight@myfreight.com.au) for further information.

Home Myfreight Blog

Business continuity
Myfreight is closely following guidance provided by Governments, healthcare and transport authorities throughout Australia. To adapt to the evolving coronavirus situation, we have implemented contingency plans to ensure we can continue to maintain open communication and support to our customers, carriers and stakeholders.

A key benefit of being a flexible, agile and cloud-based business means that our team and the service we provide is adapting seamlessly to the current changes. We have extended our capabilities and our client’s capabilities to work remotely. 100% of our staff are equipped to work remotely or from home.

In addition to our business continuity preparation, we have also taken action to mitigate risk and protect the health of our staff. This includes stocking our office with additional hygiene products, moving in-person meetings online and restricting all business travel. In a more extreme measure, we even knocked down some walls in our office to further segregate desks and socially distance our staff.

How we are helping our customers
We anticipate COVID-19 will present operational and commercial challenges to every business. In addition to our business continuity preparations, our teams are focused closely on each of our affected clients to support them through this time.

Our tech support and software development teams continue to support our clients with changes directly related to COVID-19, such as businesses moving to a work from home environment, modifications to our Mydelivery application and shopping cart integrations.

We will continue to inform our stakeholders of any updates or changes in our approach and of course, we wish you, your colleagues, friends and family well during this time.

Please don’t hesitate to contact us regarding any concerns through your Account Manager, or by emailing myfreight@myfreight.com.au

Home Myfreight Blog

All of the Myfreight team is deeply saddened by the ongoing bushfire crisis in Australia. Our thoughts are with everyone affected by the fires.

In support, Myfreight has donated $10,000 between the following organisations:

Home Myfreight Blog

Myfreight is delighted to announce we have been named a finalist in the global Cloud Computing Awards for Best Software as a Service (SaaS). This program recognises excellence, innovation and organisational transformation in cloud computing. Entries are accepted throughout the globe and across multiple industry sectors.

The final winners will be announced on January 30, 2020. We eagerly await the results!

Home Myfreight Blog

Myfreight is delighted to announce we have won three 2019 Australian Business Awards!

We have won the following categories:

Now in their fourteenth year, The Australian Business Awards program provides an opportunity for organisations which implement world-class business initiatives and develop innovative products and services to be acknowledged for their achievements both nationally and internationally.

“These awards affirm Myfreight’s commitment to continuous improvement and innovative business processes.” – Elliot Golten, Myfreight National Sales and Commercial Manager

Myfreight has a rich history winning consecutive Australian Business Awards across a range of categories, from 2016 to 2019.

Myfreight is thrilled to have won in these three categories and to receive recognition of our innovative products, services and supply chain management.

innovation

cloud award

supply chain

Myfreight is thrilled to announce we have been shortlisted for four global SaaS Awards!

The SaaS Awards program is now in its fourth year of celebrating organisational successes and the software innovations that fuel them.

With awards for excellence and innovation in SaaS, the Software-as-a-Service Awards program accepts entries worldwide, including the US, Canada, Australasia, EMEA and UK.

“For Myfreight to be shortlisted in 4 categories this year is a significant indicator of our innovation and successes in the global software marketplace” – Elliot Golten, Myfreight National Sales and Commercial Manager

sass

To solidify our commitment to the USA, yesterday Myfreight announced at the SelectUSA Investment Summit our plans to open our first US office in Denver, Colorado.

Denver will provide a centrally located office and a suitable time zone to manage Australian and European relationships. Denver is a strong technology-based office as well.

certificate

This morning Myfreight met with Australian Ambassador to the USA, The Hon Joe Hockey.

We participated in a roundtable discussion at the Denver Chamber of Commerce. This was a valuable, firsthand opportunity to hear Ambassador Hockey’s knowledge on trade dealings, policies and Australia’s interests in the USA. This was a timely briefing, as Myfreight is beginning to expand into the USA.

Joe Hockey

A busy day for Myfreight today at CFO Symposium Melbourne. Raj and Elliot from our Sales team (pictured below) engaged with likeminded businesses and potential clients at our Myfreight stall. We thank everyone who dropped past to say hello and entered our competition!

Symposium

Myfreight is pleased to announce ourselves as a finalist at this year’s BOLD Awards, held in Venice, Italy.

BOLD Awards encompasses businesses that emphasise BOLD thinking and actions that add value to the ecosystem in which a business operates, have global potential and scalability, operate in a transparent and authentic manner and put people at the heart of their operations.

The Open Innovation category which Myfreight was a finalist for holds a focus on innovative products, business performance and growth.

Myfreight is disappointed to announce we did not take home the title for the Boldest Open Innovation category. However, we are very proud to have made it to the final 5, of 53 applicants.

bold

bold awards

Myfreight wins Cloud and Software innovation awards at the ABA’s!! Our team is overwhelmed with excitement. Winning these awards provides recognition to our dedicated Myfreight staff. Our team has continued to believe in our innovation and design of freight software. We know we can only get better from here on with our plans to continue to lead the freight management with technical and software solutions

What a year! To end with the GOLD award at the ACS (Aust computer society) digital disruptor awards 2016. In the category, Service transformation for the digital customer – CORPORATE. Capping off a successful year of awards being recognised for business with the ABA Australian business awards then for our technical disruption to the freight industry with the ACS awards. Our goal is to continue to provide innovation in freight to our customers!

We are excited to announce our new app named Mydelivery. Our app interfaces seamlessly with our Myfreight IQ software. Supported by IOS and Android, it will allow your BYO devices or carriers devices to interface with our system.